State Farm® Insurance Agent Michael Burks

"It was very nice experience!!!"

"Amber was very professional and courteous. She helped me with my quote and answered all my questions!"

"So very thankful for Amber and her help getting me a new home owners insurance policy after my nightmare and ongoing litigation with Progressive. She is a literal God send and answer to prayers. I was in a bind due to having an open claim with progressive, and due to that claim Progressive putting me on non-renewal status for my home owners insurance policy. They said until I replaced my roof on my new home at my own cost they cannot and will not write a new policy. I’m currently going through the litigation process with an attorney to get progressive to pay for the roof. All that to say my progressive home owners insurance policy lapsed, and I had no home owners insurance at all. I called GEIKO (who I have had auto through for years, never a filed a single claim, always paid on time in full.), and they would not even consider writing a home owners policy with an open claim with Progressive. I called Insurance Brokers all around The Woodlands, and they all said the same thing, “with an open claim we cannot write a policy”. So here I am, no home owners insurance, a damaged roof from the hurricane, an open claim with progressive going through litigation (process could take several months to reach resolution in court), unable to renew my policy, unable to get a new policy, and my lender saying they are going to be forced to purchase a home owners insurance policy “for me” at a MUCH higher cost, with minimal coverage. I was shocked, and felt trapped by this scenario. I worked with Amber to get a new home owners insurance policy as well as bundling my auto insurance. This gave me peace of mind that my home is insured, and also saved me almost $100.00 a month in my auto insurance. So, all things considered, Amber saved me a lot of money, and heartache. I highly recommend this agency if you need help with a new policy. Couldn’t be happier. A+++"

"Great customer service!"

"Fast and reliable. We love working with this office."

"Amber is amazing! Got me great pricing for my family. I walked in and was greeted with kindness and respect. I was able to get State Farm as my new insurer without any issue. Definitely will be referring my family and friends to this amazing team! Overall, Amber was so sweet and professional. I loved my experience! 10/10"

"Colton at Mr. Burks office is amazing. He is knowledgeable, extremely helpful and goes above and beyond. He listens to your needs and gets you the best product and coverage. He is very friendly and never rushes you. I highly recommend Colton for all your insurance needs."

"They talk very nice and all until you make a claim. That’s when they try to find a reason to deny the claim. I’ve been a State Farm customer for the last 2 years and I’m very disappointed. I regret choosing State Farm. Replying to Michael , When I called your agent she was the one who told me she didn’t cancel the policy and my policy is still active. And when I called the representative even they said I’m still covered and when was the part that you guys insisted me to not leave the policy. I asked your agent not to cancel my policy but you guys cancelled it anyways without even letting me know. If my policy was cancelled why did state farm sent me the tow truck and why did you guys approve my rental car. STOP lying you’re making a fool out of yourselves. Everything was good until you guys saw the estimate to fix the car. Your employees should’ve told me it’s gonna take a while to process the cancellation I believe her name was Madison, instead I was told they did not cancel it yet and thats why I made the claim with State Farm. I was told my car is still covered. You guys should train your employees better instead of accusing me. I know it’s not Amazon prime you don’t have to educate me educate your employees."

"Professional and friendly staff"

"I love this office. They are so helpful!"

"Every time I call for anything the staff members are so friendly and eager to help!"

"Amber was a huge help with figuring out auto insurance. Got me a better deal than online and was a pleasure to talk to. Would recommend to anyone! Made the whole process very quick and painless!"

"Always such a positive experience doing business with this office. Efficient agent and great team members!"

"I had a fantastic experience working with Amber to set up my insurance! From our very first conversation, she was knowledgeable, patient, and genuinely cared about finding the best coverage for my needs. Her friendly demeanor and attention to detail put me at ease, and I felt confident that I was in good hands. I highly recommend Amber to anyone looking for an insurance agent who truly goes above and beyond!!"

"Amber is such a great help! Kudos to you guys in this branch."

"Amber was absolutely wonderful! That office as a whole is awesome! I called another state farm office and they wouldn’t work with me at all and wanted to charge me almost 2x more than what Amber was able to give me. I’m extremely grateful for her going above and beyond for me!"

"Amber was amazing and very patient! She was very cordial so as peofessional, knowledgeable and truly appreciate her assistance! Thank you!!!"

"Been a customer for a few years but never gotten around to leaving a review. This location is incredible and Amber always does a great job"

"Amber is the best. She is always there for any questions. She is very responsive and gets the job done fast."

"This State Farm is fantastic. Great customer service and fast communication. Amber is especially helpful."

"My experience with Amber at State Farm has been exceptional. Since day one she has made me feel like family and is very helpful assisting me with my insurance needs. Life has happened in my life such as loss of income, health issues etc. I have been able to move things around with Amber to avoid insurance cancellation which brings me peace of mind. I appreciate her and will recommend her to anyone!"

"Amazing customer service"

"Michael Burks handles all my personal as well as business policies. Always responsive to questions and easy to communicate with. Highly recommend!"

"Amber is amazing!!! She answered all of my questions and explained everything with care."

"I’ve been with State Farm for over 30 years. Always honest, always forthcoming and always professional. Highly recommend."